Information you submit about yourself via the Website or Mobile App is submitted to, held and processed by us, Integrated Environmental Solutions Limited on behalf of Glasgow City Council. Your information will be passed to Glasgow City Council in full.
Please read this policy carefully together with our Terms and ConditionsTerms and Conditions, which govern the use of the Website or Mobile App and the Services.
Glasgow City Council may retain information you provide regarding your property and its energy usage and building features for the purposes of design, planning and implementation of energy infrastructure and community energy initiatives.
We will ensure that all personal information supplied is held securely and in accordance with Data Protection Act 1998.
Information We May Collect
(A) Information you provide to us:
The type of personal information collected through the Website or Mobile App and the Services could include your name, company name, address (including postcode), email address, telephone number (including mobile), user name and password.
(B) Information we collect about you
We collect IP Addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers, the computers that “serve up” Web pages, automatically identify your computer by its IP address. When you request a page from this Website or Mobile App or use the Service, our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.
Uses of Personal Information We Collect from you
Identifying information is collected:
Sometimes, we may post responses to questions you ask of us on the Website. We will ensure you are not personally identifiable from the information in such circumstances.
By registering to use and using the Service, you acknowledge and agree that we may use the Results and data you provide during your use of the Services for collecting the Results and your data into a database which will be provided to Glasgow City Council. We will update the 3D Model and 2D Model of Glasgow accessible on the Website and via the Mobile App with the information you provide about your property. Such use of the Results and data shall not identify you in anyway.
If you register to use the Website or Mobile App or the Service, you can elect to receive information and updates on our products and services. Your information will not be used for this purpose unless you request to receive communications. We use return email addresses to provide Results alerts and to answer any emails that we receive, and we may use return email addresses to send you other information that you may request. Such addresses are not used for any other purpose.
If you register to use the Website, Mobile App or Services and do not proceed to complete your building assessment with 2 weeks, we may send you an email reminder of how to complete the building assessment in case you would wish to continue using the Website, App or Service.
We may use non personal information that you provide to better design the Website, Mobile App or the Services and our products.
If you have any questions regarding the processing or control of your personal data by us or Glasgow City Council please contact email@example.com
Third Party Websites
Our Commitment to Data Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or through the Mobile App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to Information / Delete/ Unsubscribe
We may hold any non personal, building data provided by you in order in order to maintain the quality of the city database as a whole.
You have the right to access any personal information that you have submitted to us through the Website, Mobile App and/or the Service. We give you the following options for managing or removing your information from our database:
1. Send an email to Glasgow City Council: firstname.lastname@example.org. Be sure to include your login name and clear instructions on what you would like us to do.
2. Write to Glasgow City Council at: Future Cities Demonstrator, Glasgow City Council, City Chambers, George Square, Glasgow G2 1DU. Be sure to include your login name and clear instructions on what you would like us to do.
Changes in Our Policy
How to Contact Us
Please note: The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in Scotland in the UK, as are the servers that make this site available worldwide. Scots law governs all matters relating to this Website or Mobile App. If you are located outside the UK and you contact us please note that any information you provide will be transferred to the UK and by submitting the information you authorise this transfer.
Integrated Environmental Solutions Limited
Registered in Scotland No: SC151 456
Registered Address: Helix Building, Kelvin Campus, West of Scotland Science Park, Glasgow, G20 0SP
VAT Registration No: GB652 3186 44